|
Clause |
Control of: |
Meaning |
| 6 |
Resource Management |
|
| 6.1 |
Provision of Resources |
You must ensure that you provide adequate resources to
enhance Customer satisfaction and to implement the required processes and
to improve them. |
| 6.2 |
Human
Resources |
|
| 6.2.1 |
General |
You must ensure that you have adequately trained/experienced
staff to conduct the required work. |
| 6.2.2 |
Competence, Awareness &
Training |
You must :
- identify what skills are required for the tasks which affect
product quality,
- provide training, etc
- evaluate the
effectiveness of the training,
- ensure employees are
made aware of the importance of their tasks,
- keep records of the training and
experience, etc.
|
| 6.3 |
Infrastructure |
You must provide adequate facilities (suitable buildings,
workspace, tools &
equipment, supporting services, etc) |
| 6.4 |
Work Environment |
You must ensure that you manage the "human &
physical" factors which affect the suitability of your
product/service |
|
|
on Nov 03, 2007