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What types of organisation use your services? Below are some of the many compliments that we have received from clients, users of this site and from people who have purchased one of the "How to..." ISO 9000 CDs. 

There are too many to show them all, so we have picked a few from each of the past few years, at random , plus a couple of comments that really make us smile (thanks, Frank!)

We are truly very happy to receive such wonderful, kind comments. Thank you!

Answer : Almost every type of organisation you can imagine. 

We have clients in:

  • United Kingdom
  • United States of America
  • Antarctica
  • Austria
  • Australia
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dubai
  • Falkland Islands
  • France
  • Greece
  • India
  • Japan
  • Lebanon
  • Malaysia
  • Mexico
  • Netherlands 
  • New Zealand
  • Romania
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • South Africa
  • Sweden
  • Turkey
  • USA
  • Zambia

Public Utilities

  • British Gas Trading
  • Centrica
  • Centrica, (Gas Transportation)

Governmental Departments

  • Local Authorities & Housing Associations, NGOs, Governmental Departments
    • American Embassy, Warsaw
    • Composting Association
    • Crewe & Nantwich Borough Council
    • DEFRA
    • Evesham & Pershore Housing Association
    • London Borough of Havering
    • National Measurements Office
    • Office of Government Commerce
    • RoofTop Management
    • UK Sports (Anti-Doping Directorate)
    • Weights & Measures Laboratories
  • Drug Control (Sport)
    • United Kingdom Sports (Anti-Doping Directorate)
    • The Netherlands Centre for Doping Affairs (NeCeDo)

Banks & Financial Services

  • Arabella For IT Services Ltd
  • Morgan Stanley
  • ReportSource

Universities, Training Organizations & Recruitment

  • Department of Archaeological Research & The History of Art
  • Deerfoot IT Resources Ltd
  • FYMC Business College
  • Hipcert (Home Information Packs, Assessor Training)
  • Institute of Chemical Technology, Prague
  • Joskos
  • Radiocarbon Dating Laboratory (C14), University of Oxford
  • Rutherford Appleton Laboratories
  • VU2 Media

Security Industry Agencies

  • AKE Group (Risk Solutions)
  • Bosch Security Systems
  • Cirrus Communication Systems
  • Defcon (Australian Security Services)
  • Kalyx Ltd
  • Noble Security, 
  • Positive Response
  • United Kingdom Detention Service
  • United States Coastguard

Internet Providers

  • AlwaysON (Secure networking systems)
  • Clara.net (ISP)
  • Safenames (Domain Name Registrar)

Management Systems & Support

  • Additional Knowledge Ltd
  • The Project Network
  • ReportSource Ltd

Marine & Corporate Travel Agencies

  • Avia International (Houston)
  • Griffin Americas (Houston)
  • Griffin Americas (Miami)
  • Griffin Americas (Vancouver)
  • Griffin Marine Travel (Aberdeen)
  • Griffin Marine Travel (London)
  • Griffin Marine Travel (Lowestoft)
  • Griffin Marine Travel (Mumbai)
  • Global Marine Travel (Singapore)
  • Griffin Marine Travel (Southampton)
  • Griffin Travel And Tours Ltd (Cyprus)
  • Griffin Travel Marine S.A. (Athens, Greece)
  • GSC E-Services (Mumbai)
Design, Manufacture, Installation & Servicing
  • Broadcast Television Equipment
    • Boxer Systems Ltd
    • Digi-Box.co.uk
    • Glanwith Group Ltd
    • Imago Group Plc
    • Impromp2u
  • Computer Equipment
    • Epson (Telford)
    • Hitachi
  • Construction
    • America Building Products
    • GF Partnership
    • ICON Construction, Inc (USA)
    • JSL Bearbreak Ltd
    • LDD Fire Protection Systems
    • London Diamond Drilling
    • Rabya (Saudi Arabia)
  • Environmental Services
    • Key Environmental Services
    • Key FM
    • Tritech
  • Electrical & Electronic
    • Amos Electronics
    • Brockton Electronics Ltd
    • Cirrus Communication Systems
    • Fraser Antistatic Techniques
    • Kenwood Ltd
    • LMOB Electrical Ltd
    • NFI Fibre Optics
    • Kittiwake Developments
    • Paramount Electronics
    • Pinehall Communications Ltd
    • PipeHawk (Ground Probing Radar)
    • Russell Electronics
    • Zytek Systems Ltd
  • Elevators/Lifts
    • CNIM Escalators (UK) Ltd
  • Oil-Rig & Vessel Equipment
    • NFI Fibre Optics
    • MEC Ltd - anti-corrosion systems
  • Oil Sampling & Testing Equipment Systems
    • Advanced Expert Systems
    • Kittiwake Developments Ltd
  • Plastic moulding
    • Centek International
    • Exmoor Plastics Ltd
  • Refrigerant System & Pressure Vessel
    • Bitzer UK
    • Bitzer UK (Grays)
       - Formerly Jerome Engineering Refrigerant Vessels
  • Robotic Demolition, Diamond Drilling & Sawing
    • Robore Group Ltd
    • Kingstar
    • London Diamond Drilling
    • UK Diamond Drilling
  • Other
    • De Beers (Mining)
    • Exmoor Plastics Ltd (surgical and microsurgical devices)
    • Field Packaging Systems (Packaging)
    • Geka Brush (cosmetic brushes)
    • Greenbank Terotech
    • MBSM Powertrain Design Ltd
    • Mitsubishi Power Systems Europe (Leeds)
    • Mitsubishi Power Systems Europe (London)
    • Salem Specialities Inc
    • Smyth Steel Ltd (Northern Ireland)
    • Sven Christiansen plc
Stockists, Commissioning & Installation
  • Air fragrance systems
    • Technical Concepts International
  • Electronic Components, Equipment & Video Systems
    • Digi-Box.co.uk
    • IC Blue
    • Imago Group Plc
    • Impromp2u
    • OCF
    • Westell Ltd
  • Others
    • Magnum Services (Document Management & Storage)
    • Roadphone Ltd (2-way radio systems)
    • Thew Arnott & Co Ltd (food and pharmaceutical)
    • T K Maxx (Designer clothing retail chain)
Architecture, Planning & Environment
  • RPS Planning & Development (Aztec West, Bristol)
  • RPS Planning (Severn House, Bristol)
  • RPS Planning & Environment (Birmingham)
  • RPS Planning & Environment (Cardiff)
  • Perspectives Group LLP

Computer Software / Expert Knowledge

  •  Advanced Expert Systems
  • Hitachi Europe
  • Kittiwake Developments
  • RoofTop Management Systems
  • Uniware Systems Ltd (EPOS systems)

Media, Sales and Marketing companies

  • DLT Media Ltd
  • Mantaplan Ltd
  • Planet Marketing & Design
  • The Media Centre

Social Alarm Monitors, etc

  • Cirrus Careline
  • Poole Careline

 

Date 5th June 2009
Subject ISO9001 / Sector 8 Success

Hi Terry

Thanks for all your help we have passed our second stage of ISO 9001:2008, plus the Sector 8 (Highways Agency) scheme.

I am very pleased with it.

Kind regards 
Hayley 
UK Diamond Drilling Ltd


Date 21 January 2009
Subject 9001 & 14001 Success

Terry

Thank you very much! Fantastic!

Nancy
Managing Director
Thomson Ecology Ltd
Chairman
Thomson Habitats Ltd


Subject ISO9000

Dear Audit team,

I am writing this email to thank you for our ISO consultant Emma Russell's hard work. She is very professional and guided us to achieve ISO9001 successfully. We enjoy working with her very much. Please give my great appreciation to her once again.

We are very pleased we chose Centre For ISO9000 and we will continue to work with you.

Thank you

Best Regards,
Angela Suo
Dalebrook Supplies Ltd

Subject: ISO14001

Dear Terry & Emma,  

Good news!!!  

Just thought that I would drop you a quick email to say that I have received an email from BSI stating that our ISO 14001 Certificate will be available to download from their website tomorrow.  

Thank you both for all your help enabling us to obtain the 14001 standard.  

Best regards

Ken Anderson,
Product & Technical Manager
Technical Concepts


Subject: ISO14001

Hi Terry

Thanks for all your efforts in helping to get us accredited, it's greatly appreciated.

From: Andrew Dawson, MD Robore Cuts Ltd

 


Subject: System Ready

Hi Terry,

I am delighted with what you have done for us. I am really pleased with the speed you have done this and the quality of the work.

Regards,

Mike Anderson, Hipcert


Hi Terry

Thank you so much for creating what has proven to be a first class system. We could not have achieved our place in the ISO9000 registered companies without you! Your bespoke and professional approach is a credit to the Centre For ISO 9000. We will continue to both use and recommend your excellent service in the future.

Best Regards

Lee Smith. Pinehall Communications Ltd.


Dear Terry,

Thanks a lot for all you have done for us.

Giorgos Theodorou, COO (Griffin Travel Marine, Athens, Greece)


Just a brief note to say thanks on behalf of the whole management team for your professional support and guidance getting us to a successful audit yesterday.

We look forward to a continuing working relationship with you on internal audits throughout next year.

Nigel Dahl FCCA (Technical Director, ReportSource, London)


19th December 2006

Thanks for all your help it was very much appreciated (Passed first go, no nonconformances!)

Jason Binns (Management Representative, Safenames)


June 25th 2006

Thanks for your reply, it wasn't expected, you write with honesty and a humour that is enduring, it was a pleasure. 

Again thank you kind sir for making this a little easier on the soul and of course for the opportunity to connect with you again if i need.

Sally-Anne x


5th August 2005

Bought, used and implemented your ideas, gained accreditation. Thanks

Michael Brooks (J H Kemp Ltd)


31st May 2005

Dear Terry,

Just a quick note of appreciation for your Guide for Creating Your Own ISO9000 System.  I purchased your CD on-line a number of months ago with the aim of re-familiarising myself with the updated ISO requirements for version 2000. Your CD has more than exceeded my initial expectations; and by far, one of the best training aids I have seen to date. I have found it most helpful and recommended it to others in similar roles to my own.

Best regards & thanks!

Jason Xavier (Bosch Security Systems Pty Ltd, Australia)


April 21st, 2005 17:32

Terry:

Thanks. Your system is the best I have seen

James Elder (USA)


February 4th 2005 22:40

Greetings Dr. Russell,
 
I have received my copy of your CD and couldn't be happier about it. I really like your perspective, when I was with Mitsubishi Silicon in Salem Oregon, we put together an ISO 9001 system that was quite a monster, I believe we had somewhere in the neighborhood of 3500 documents.  I wish we would have had your guidance on that trip!  I knew from that experience that it didn't have to be a devil, and that is why I sought your guidance, well it is going to pay off!  

Thanks a million for taking the time to put your perspective on CD, It is invaluable.

Lee Scanlon, Quality Manager, Digital Monitoring Products (USA)


9th November, 2004

We made the very first purchase by our company - your CD!

Very pleased with it I am too. Your writing style helps to make what can be seen as quite a 'dry' subject as interesting intriguing and upbeat...

So.. well done!

Simon Morris, Open Partnership Solutions


Thurs, 5th Jun 2003

Terry

What can I say?  "Thank you for a great product" seems inadequate when I’ve been building up to this for months – but really, sincere thanks.  I am sure that there are many others who have made a smooth transition thanks to you.

I would certainly be happy to recommend it.

Phil Beasley
Director of Quality Assurance - InBiz


July 30th 2004  16:24

Wow! I wish we had this for the management review meeting. It will make it much easier to group/sort similar problems together and give a better 'snapshot' of what problems we really are having.

Thanks!

Dawn Raymond
Griffin Americas


November 3rd 2003  19:12

I am grateful that your CD cuts through the waffle and defines what is and is not required and then how to go about putting an appropriate system in place.  

David Gwynne-Evans
Director, Traffic Systems Ltd


31st October 2003:

Terry,

Just to let you know, I had my external audit and assessment to ISO9001 yesterday, conducted by SGS Yarsley.

All went well with no major or minor non-conformities - Passed!

Many thanks for your help,

Regards

Michael Brightmore
MAL Information Technology Ltd


Thurs, 5 Jun 2003 20:08:34

Terry

I’ve just had my Desk Review for the transition and the auditor said that we had one of the best Quality Manuals she had ever seen!  I am so pleased that I purchased your super CD – I know of other companies that spent £8,000+ on consultancy fees who didn’t get the same feedback.

Phil Beasley
Director of Quality Assurance - InBiz


Sat, 8 Mar 2003 20:08:34

Terry

You are a bloody genius!!

Thanks


Frank Hibberd (Eldercare)


Fri, 28 Feb 2003 02:32:28 +0000
From: LUZ MAYORGA, 
Geographical location: GUATEMALA
Company details : CREDOMATIC
Nature of business : credit card issuer
No. of employees : 650

I wanted to thank you for your help to get ISO 9000 registration last year. 
I bought 3 cd's and they help me in an easy way to understand ISO 9000. 
The 3 cd's were simple to understand and friendly.

LUZ MAYORGA


Tue, 14 Jan 2003 17:04:22 -0000

Hi Terry,

You'll be pleased to know that we passed our official Audit today and
are now ISO9000 certified.

Thank you very much for all your input. 

Suzannah
From: "Suzannah Horan" (Joskos)


Subject:  Re: Good Work
Mon, 16 Sep 2002

Hi Terry

This is just an informal expression of professional respect for all your 
great work! I am thoroughly impressed with your web-site and work. Although  I have only been working with EMS and env auditing for a while I have some  experience in the field, I completed the respected EIA Masters at Manchester University. I have been researching on ISO and EMS and you have created a user friendly, easily accessible site to be some-what envied by other orgs.

Thanks again for your efforts

Edward Kelly
Environmental Projects Analyst
Co-operative Insurance


Wed, 4 Sep 2002

Hi Terry

I must thank you for producing the disc - its great - has been a godsend.

Many Thanks

Kind Regards


Tina


10 May 2002 15:18
Subject: Thanks to you and your team!

Dr. Terry Russell,
I'm just dropping you a line to thank you for your excellent transition guide to ISO 9001:2000.

I used it as a reference in my studies for the IQA Diploma.

Many, many thanks for all your help.

Andrew Robertson


Sun, 14 Oct 2001

Hi Terry
I am a Textiles teacher and I have written a GCSE textbook for students I am now ploughing through the teacher resource file and I came across your web site. It was like an answer to a prayer.

Cheers for now
Barbara
(Barbara Lawler)


Sun 14 Oct 2001

Dear Terry
Just a quick note to say that the Company I work for (Ulster Marketing
Surveys) decided to seek accreditation to ISO 9001 and BS 7911 last year. I
came across your website and decided to purchase your CD on ISO 9001. I must say that this was excellent and contained all the vital information I needed to draft the procedures and write our quality manual. We were approved for accreditation by SGS Yarsley in February of this year [2001] without any trouble. So thanks a lot for all your great work! We have now decided to upgrade our systems to ISO 9000:2000 and I will be purchasing your new CD on this.  Thanks again


John Kennedy
Research Executive

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This page was last updated on Jun 07, 2007