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05 March 2007
Hi Terry
Thank you so much for creating what has proven to be a
first class system. We could not have achieved our place in the ISO9000
registered companies without you! Your bespoke and professional approach is a
credit to the Centre For ISO 9000. We will continue to both use and recommend
your excellent service in the future.
Best Regards
Lee Smith. Pinehall Communications Ltd.
28th Dec 2006
Dear Terry,
Thanks a lot for all you have done for
us.
Giorgos Theodorou, COO (Griffin Travel Marine, Athens, Greece)
20th December 2006
Just a brief note to say thanks on behalf of the whole management
team for your professional
support and guidance getting us to a successful audit yesterday.
We look
forward to a continuing working relationship with you on internal
audits throughout next year.
Nigel Dahl FCCA (Technical Director,
ReportSource, London)
19th December 2006
Thanks for all your help it was very much
appreciated (Passed first go, no nonconformances!)
Jason Binns (Management Representative, Safenames)
June 25th 2006
Thanks for your reply, it wasn't
expected, you write with honesty and a humour that is enduring, it
was a pleasure.
Again thank you kind sir for making this
a little easier on the soul and of course for the opportunity to
connect with you again if i need.
Sally-Anne x
5th August 2005
Bought, used and implemented your ideas,
gained accreditation. Thanks
Michael Brooks (J H Kemp Ltd)
31st May 2005
Dear
Terry,
Just a
quick note of appreciation for your Guide for Creating Your Own
ISO9000 System. I purchased your CD on-line a number of
months ago with the aim of re-familiarising myself with the
updated ISO requirements for version 2000. Your CD has more than
exceeded my initial expectations; and by far, one of the best
training aids I have seen to date. I have found it most helpful
and recommended it to others in similar roles to my own.
Best
regards & thanks!
Jason
Xavier (Bosch Security
Systems Pty Ltd, Australia)
April 21st, 2005 17:32
Terry:
Thanks. Your system is the best I have seen
James Elder (USA)
February 4th 2005 22:40
Greetings
Dr. Russell,
I have
received my copy of your CD and couldn't be happier about it. I
really like your perspective, when I was with Mitsubishi Silicon in Salem
Oregon, we put together an ISO 9001 system that was quite a monster, I believe
we had somewhere in the neighborhood of 3500 documents. I wish we would
have had your guidance on that trip! I knew from that experience that it
didn't have to be a devil, and that is why I sought your guidance, well it is
going to pay off!
Thanks
a million for taking the time to put your perspective on CD, I know you
profit, but it is invaluable.
Lee Scanlon, Quality Manager, Digital Monitoring Products (USA)
9th November, 2004
We made the very first purchase by our company - your
CD!
Very pleased with it I am too. Your writing style helps
to make what can be seen as quite a 'dry' subject as interesting intriguing and
upbeat...
So.. well done!
Simon Morris, Open Partnership Solutions
Thurs, 5th Jun 2003
Terry
What
can I say? "Thank you for a great product" seems inadequate when I’ve been
building up to this for months – but really, sincere thanks. I am sure
that there are many others who have made a smooth transition thanks to you.
I would certainly be happy to recommend it.
Phil
Beasley
Director
of Quality Assurance - InBiz
July 30th 2004 16:24
Wow! I wish we had this for the management review
meeting. It will make it much easier to group/sort similar problems together and
give a better 'snapshot' of what problems we really are having.
Thanks!
Dawn Raymond
Griffin Americas
November 3rd 2003 19:12
I
am grateful that your CD cuts through the waffle and defines what is and is not
required and then how to go about putting an appropriate system in place.
David
Gwynne-Evans
Director, Traffic Systems Ltd
31st October 2003:
Terry,
Just to let you know, I had my external
audit and assessment to ISO9001 yesterday, conducted by SGS Yarsley.
All went well with no major or minor
non-conformities - Passed!
Many thanks for your help,
Regards
Michael Brightmore
MAL Information Technology Ltd
Thurs, 5 Jun 2003 20:08:34
Terry
I’ve
just had my Desk Review for the transition and the auditor said that we had one
of the best Quality Manuals she had ever seen! I am so pleased that I
purchased your super CD – I know of other companies that spent £3,000+ on
consultancy fees who didn’t get the same feedback.
Phil
Beasley
Director
of Quality Assurance - InBiz
Sat, 8 Mar 2003 20:08:34
Terry
You are a bloody genius!!
Thanks
Frank Hibberd (Eldercare)
Fri, 28 Feb 2003 02:32:28 +0000
From: LUZ MAYORGA,
Geographical location: GUATEMALA
Company details : CREDOMATIC
Nature of business : credit card issuer
No. of employees : 650
I wanted to thank you for your help to get ISO 9000 registration last year.
I bought 3 cd's and they help me in an easy way to
understand ISO 9000.
The 3 cd's were simple to understand and friendly.
LUZ MAYORGA
Tue, 14 Jan 2003 17:04:22 -0000
Hi Terry,
You'll be pleased to know that we passed our official Audit today and
are now ISO9000 certified.
Thank you very much for all your input.
Suzannah
From: "Suzannah Horan" (Joskos)
Subject: Re: Good Work
Mon, 16 Sep 2002
Hi Terry
This is just an informal expression of professional respect for all your
great work! I am thoroughly impressed with your web-site and work. Although
I have only been working with EMS and env auditing for a while I have some
experience in the field, I completed the respected EIA Masters at Manchester University. I have been researching on ISO and EMS and you have created a user friendly, easily accessible site to be some-what envied by other orgs.
Thanks again for your efforts
Edward Kelly
Environmental Projects Analyst
Co-operative Insurance
Wed, 4 Sep 2002
Hi Terry
I must thank you for producing the disc - its great -
has been a godsend.
Many Thanks
Kind Regards
Tina
10 May 2002 15:18
Subject: Thanks to you and your team!
Dr. Terry Russell,
I'm just dropping you a line to thank you for your excellent transition guide to ISO 9001:2000.
I used it as a reference in my studies for the IQA Diploma.
Many, many thanks for all your help.
Andrew Robertson
Sun, 14 Oct 2001
Hi Terry
I am a Textiles teacher and I have written a GCSE textbook for students I am now ploughing through the teacher resource file and I came across your web site. It was like
an answer to a prayer.
Cheers for now
Barbara
(Barbara Lawler)
Sun 14 Oct 2001
Dear Terry
Just a quick note to say that the Company I work for (Ulster Marketing
Surveys) decided to seek accreditation to ISO 9001 and BS 7911 last year. I
came across your website and decided to purchase your CD on ISO 9001. I
must say that this was excellent and contained all the vital information I
needed to draft the procedures and write our quality manual. We were
approved for accreditation by SGS Yarsley in February of this year [2001]
without
any trouble. So thanks a lot for all your great work! We have now decided
to upgrade our systems to ISO 9000:2000 and I will be purchasing your new CD
on this. Thanks again
John Kennedy
Research Executive
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on Nov 03, 2007