iso9000, iso9000:2000, iso14000, iso9000 Explained, Centre for ISO9000

It was a great success and brilliant. Thanks for your hard work getting this started and on the ongoing side as well!.

I am delighted with what you have done for us. I am really pleased with the speed you have done this and the quality of the work.

We have received our certificate and were very pleased with the services received.

I am interested in gaining 14001, - perhaps you could give me an idea of the cost

Regards

Just a brief note to say thanks on behalf of the whole management team for your professional support and guidance getting us to a successful audit yesterday.

We look forward to a continuing working relationship with you on internal audits throughout next year.

Thanks for all your help it was very much appreciated (Passed first go, no nonconformances!)

Thanks for your reply, it wasn't expected, you write with honesty and a humour that is enduring, it was a pleasure.

Again thank you kind sir for making this a little easier on the soul and of course for the opportunity to connect with you again if i need.

Just a quick note of appreciation for your Guide for Creating Your Own ISO9000 System. I purchased your CD on-line a number of months ago with the aim of re-familiarising myself with the updated ISO requirements for version 2000. Your CD has more than exceeded my initial expectations; and by far, one of the best training aids I have seen to date. I have found it most helpful and recommended it to others in similar roles to my own.

I have received my copy of your CD and couldn't be happier about it. I really like your perspective, when I was with Mitsubishi Silicon in Salem Oregon, we put together an ISO 9001 system that was quite a monster, I believe we had somewhere in the neighborhood of 3500 documents. I wish we would have had your guidance on that trip! I knew from that experience that it didn't have to be a devil, and that is why I sought your guidance, well it is going to pay off!

Thanks a million for taking the time to put your perspective on CD, I know you profit, but it is invaluable.

Very pleased with it I am too. Your writing style helps to make what can be seen as quite a 'dry' subject as interesting intriguing and upbeat...

What can I say? "Thank you for a great product" seems inadequate when I’ve been building up to this for months – but really, sincere thanks. I am sure that there are many others who have made a smooth transition thanks to you.

Wow! I wish we had this for the management review meeting. It will make it much easier to group/sort similar problems together and give a better 'snapshot' of what problems we really are having.

I am grateful that your CD cuts through the waffle and defines what is and is not required and then how to go about putting an appropriate system in place.

Just to let you know, I had my external audit and assessment to ISO9001 yesterday, conducted by SGS Yarsley.

I’ve just had my Desk Review for the transition and the auditor said that we had one of the best Quality Manuals she had ever seen! I am so pleased that I purchased your super CD – I know of other companies that spent £3,000+ on consultancy fees who didn’t get the same feedback.

Fri, 28 Feb 2003 02:32:28 +0000
From: LUZ MAYORGA,
Geographical location: GUATEMALA
Company details : CREDOMATIC
Nature of business : credit card issuer
No. of employees : 650

I wanted to thank you for your help to get ISO 9000 registration last year.
I bought 3 cd's and they help me in an easy way to understand ISO 9000.
The 3 cd's were simple to understand and friendly.

Hi Terry,

You'll be pleased to know that we passed our official Audit today and
are now ISO9000 certified.

Thank you very much for all your input.

This is just an informal expression of professional respect for all your
great work! I am thoroughly impressed with your web-site and work. Although I have only been working with EMS and env auditing for a while I have some experience in the field, I completed the respected EIA Masters at Manchester University. I have been researching on ISO and EMS and you have created a user friendly, easily accessible site to be some-what envied by other orgs.

Thanks again for your efforts

Edward Kelly
Environmental Projects Analyst
Co-operative Insurance

Hi Terry

I must thank you for producing the disc - its great - has been a godsend.

Many Thanks

Kind Regards

Tina

10 May 2002 15:18
Subject: Thanks to you and your team!

Dr. Terry Russell,
I'm just dropping you a line to thank you for your excellent transition guide to ISO 9001:2000.

Hi Terry
I am a Textiles teacher and I have written a GCSE textbook for students I am now ploughing through the teacher resource file and I came across your web site. It was like an answer to a prayer.

Dear Terry
Just a quick note to say that the Company I work for (Ulster Marketing
Surveys) decided to seek accreditation to ISO 9001 and BS 7911 last year. I
came across your website and decided to purchase your CD on ISO 9001. I must say that this was excellent and contained all the vital information I needed to draft the procedures and write our quality manual. We were approved for accreditation by SGS Yarsley in February of this year [2001] without any trouble. So thanks a lot for all your great work! We have now decided to upgrade our systems to ISO 9000:2000 and I will be purchasing your new CD on this. Thanks again

John Kennedy
Research Executive

Create your own ISO9000 System £125 Use Terry's ISO9000 CD to create your own ISO9001:2000 Compliant Quality System. The CD explains how to produce your own ISO9001:2000 Quality System, how to apply for accreditation and much, much more. This ISO9000 CD is the ideal guide for anyone who wants to produce their own ISO9000 compliant Quality system without employing external Consultants. Follow the guidance in this CD and set up your own effective quality management system. Don't have a large, cumbersome, inefficient system. Use this CD to do it properly and get real benefit from it. The CD contains details of how the latest draft version of ISO9001 (the up and coming 2009 version) will affect your system example Quality Manuals, procedures and forms, etc detailed step-by-step instructions and explanations guidance on how to conduct internal quality audits as required by ISO 19011 contains a complete quality management system in Web Page format! Includes details of the new ISO9001:2009 standard (draft) Over 60 example procedures and instructions included how to apply for accreditation and much, much more. [Order this CD] See more details of the CD Go to top of page Conduct your own Internal Quality Audits £125 This CD provides help and advice on how to plan and conduct your own internal quality audits, so that you can obtain real benefit from the process, without wasting time and money. Contains step-by-step guidance, sample forms, with many examples of real audits, etc. Meets the requirements of the latest version of the international auditing standard, ISO 19011. [Order this CD] See more details about the CD Go to top of page Notes: Boxes are shown for illustrative purposes only. Site security, Contact details, Returns, problems, complaints Go to top of page	Date 6th August 2007 Subject: ISO9000 - ANOTHER SUCCESS It was a great success and brilliant. Thanks for your hard work getting this started and on the ongoing side as well!. Kind regards, David Nicholson, DNA World-Wide Date 27th May 2007 Subject: System Ready Hi Terry, I am delighted with what you have done for us. I am really pleased with the speed you have done this and the quality of the work. Regards, Mike Anderson, Hipcert Date 13 April 2007 - 12:32 Subject: RE: ISO9000 & 14000 Hi Terry We have received our certificate and were very pleased with the services received. I am interested in gaining 14001, - perhaps you could give me an idea of the cost Regards Con O’Shea, Key Environmental Services Limited 27 March 2007 16:15 Subject: ISO14001 Hi Terry Thanks for all your efforts in helping to get us accredited, it’s greatly appreciated. From: Andrew Dawson, MD Robore Cuts Ltd Date 05 March 2007 Subject: ISO9000 & 14000 Hi Terry Thank you so much for creating what has proven to be a first class system. We could not have achieved our place in the ISO9000 registered companies without you! Your bespoke and professional approach is a credit to the Centre For ISO 9000. We will continue to both use and recommend your excellent service in the future. Best Regards Lee Smith. Pinehall Communications Ltd. 28th Dec 2006 Subject: ISO9001 Dear Terry, Thanks a lot for all you have done for us. Giorgos Theodorou, COO (Griffin Travel Marine, Athens, Greece) 20th December 2006 Just a brief note to say thanks on behalf of the whole management team for your professional support and guidance getting us to a successful audit yesterday. We look forward to a continuing working relationship with you on internal audits throughout next year. Nigel Dahl FCCA (Technical Director, ReportSource, London) 19th December 2006 Thanks for all your help it was very much appreciated (Passed first go, no nonconformances!) Jason Binns (Management Representative, Safenames) June 25th 2006 Thanks for your reply, it wasn't expected, you write with honesty and a humour that is enduring, it was a pleasure. Again thank you kind sir for making this a little easier on the soul and of course for the opportunity to connect with you again if i need. Sally-Anne x 5th August 2005 Bought, used and implemented your ideas, gained accreditation. Thanks Michael Brooks (J H Kemp Ltd) 31st May 2005 Dear Terry, Just a quick note of appreciation for your Guide for Creating Your Own ISO9000 System. I purchased your CD on-line a number of months ago with the aim of re-familiarising myself with the updated ISO requirements for version 2000. Your CD has more than exceeded my initial expectations; and by far, one of the best training aids I have seen to date. I have found it most helpful and recommended it to others in similar roles to my own. Best regards & thanks! Jason Xavier (Bosch Security Systems Pty Ltd, Australia) April 21st, 2005 17:32 Terry: Thanks. Your system is the best I have seen James Elder (USA) February 4th 2005 22:40 Greetings Dr. Russell, I have received my copy of your CD and couldn't be happier about it. I really like your perspective, when I was with Mitsubishi Silicon in Salem Oregon, we put together an ISO 9001 system that was quite a monster, I believe we had somewhere in the neighborhood of 3500 documents. I wish we would have had your guidance on that trip! I knew from that experience that it didn't have to be a devil, and that is why I sought your guidance, well it is going to pay off! Thanks a million for taking the time to put your perspective on CD, I know you profit, but it is invaluable. Lee Scanlon, Quality Manager, Digital Monitoring Products (USA) 9th November, 2004 We made the very first purchase by our company - your CD! Very pleased with it I am too. Your writing style helps to make what can be seen as quite a 'dry' subject as interesting intriguing and upbeat... So.. well done! Simon Morris, Open Partnership Solutions Thurs, 5th Jun 2003 Terry What can I say? "Thank you for a great product" seems inadequate when I’ve been building up to this for months – but really, sincere thanks. I am sure that there are many others who have made a smooth transition thanks to you. I would certainly be happy to recommend it. Phil Beasley Director of Quality Assurance - InBiz July 30th 2004 16:24 Wow! I wish we had this for the management review meeting. It will make it much easier to group/sort similar problems together and give a better 'snapshot' of what problems we really are having. Thanks! Dawn Raymond Griffin Americas November 3rd 2003 19:12 I am grateful that your CD cuts through the waffle and defines what is and is not required and then how to go about putting an appropriate system in place. David Gwynne-Evans Director, Traffic Systems Ltd 31st October 2003: Terry, Just to let you know, I had my external audit and assessment to ISO9001 yesterday, conducted by SGS Yarsley. All went well with no major or minor non-conformities - Passed! Many thanks for your help, Regards Michael Brightmore MAL Information Technology Ltd Thurs, 5 Jun 2003 20:08:34 Terry I’ve just had my Desk Review for the transition and the auditor said that we had one of the best Quality Manuals she had ever seen! I am so pleased that I purchased your super CD – I know of other companies that spent £3,000+ on consultancy fees who didn’t get the same feedback. Phil Beasley Director of Quality Assurance - InBiz Sat, 8 Mar 2003 20:08:34 Terry You are a bloody genius!! Thanks Frank Hibberd (Eldercare) Fri, 28 Feb 2003 02:32:28 +0000 From: LUZ MAYORGA, Geographical location: GUATEMALA Company details : CREDOMATIC Nature of business : credit card issuer No. of employees : 650 I wanted to thank you for your help to get ISO 9000 registration last year. I bought 3 cd's and they help me in an easy way to understand ISO 9000. The 3 cd's were simple to understand and friendly. LUZ MAYORGA Tue, 14 Jan 2003 17:04:22 -0000 Hi Terry, You'll be pleased to know that we passed our official Audit today and are now ISO9000 certified. Thank you very much for all your input. Suzannah From: "Suzannah Horan" (Joskos) Subject: Re: Good Work Mon, 16 Sep 2002 Hi Terry This is just an informal expression of professional respect for all your great work! I am thoroughly impressed with your web-site and work. Although I have only been working with EMS and env auditing for a while I have some experience in the field, I completed the respected EIA Masters at Manchester University. I have been researching on ISO and EMS and you have created a user friendly, easily accessible site to be some-what envied by other orgs. Thanks again for your efforts Edward Kelly Environmental Projects Analyst Co-operative Insurance Wed, 4 Sep 2002 Hi Terry I must thank you for producing the disc - its great - has been a godsend. Many Thanks Kind Regards Tina 10 May 2002 15:18 Subject: Thanks to you and your team! Dr. Terry Russell, I'm just dropping you a line to thank you for your excellent transition guide to ISO 9001:2000. I used it as a reference in my studies for the IQA Diploma. Many, many thanks for all your help. Andrew Robertson Sun, 14 Oct 2001 Hi Terry I am a Textiles teacher and I have written a GCSE textbook for students I am now ploughing through the teacher resource file and I came across your web site. It was like an answer to a prayer. Cheers for now Barbara (Barbara Lawler) Sun 14 Oct 2001 Dear Terry Just a quick note to say that the Company I work for (Ulster Marketing Surveys) decided to seek accreditation to ISO 9001 and BS 7911 last year. I came across your website and decided to purchase your CD on ISO 9001. I must say that this was excellent and contained all the vital information I needed to draft the procedures and write our quality manual. We were approved for accreditation by SGS Yarsley in February of this year [2001] without any trouble. So thanks a lot for all your great work! We have now decided to upgrade our systems to ISO 9000:2000 and I will be purchasing your new CD on this. Thanks again John Kennedy Research Executive

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